Texas Health

  • PBX Tech

    Job ID
    2018-4569
    Type
    Regular Full-Time
    Category
    Clerical Administrative
    Regular Work Hours
    M-Th 1:00 pm - 9:00pm; Fri 3:00p,-11:00pm
    Location
    US-TX-Flower Mound
  • Overview

    Texas Health Presbyterian Flower Mound is a hospital where employees want to work, physicians want to practice medicine and patients receive exceptional health care. We are passionate about operational and service excellence. Do you have what it takes to part of the Texas Health Flower Mound team? Recognized as one of the Best Places to Work in Healthcare, Texas Health Flower Mound has an exciting opportunity to add to our family. We are looking for an experienced PBX Operator to add to our team.

    Responsibilities

    The Operator will ensure the quality of callers initial encounter to the hospital by greeting the patient in a timely and professional manner.  This position requires the operator to interact with ancillary departments and staff to ensure continuity of communications facility-wide.  The operator also serves as a resource in matters concerning business and facility relation matters and will refer the customers to the appropriate personnel when necessary.

    Qualifications

    High school graduate or equivalent.  Computer literate with excellent verbal and communicational skills.  Tact and diplomacy.  Flexibility. Ability to adjust with call flow. Detailed oriented with good organizational skills.

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